More jobs:
Clerical Pool Assistant
Job in
Las Vegas, Clark County, Nevada, 89105, USA
Listed on 2026-07-17
Listing for:
Benchmark Insurance Company
Full Time
position Listed on 2026-07-17
Job specializations:
-
Administrative/Clerical
Clerical, Data Entry, Office Assistant, Admin Assistant
Job Description & How to Apply Below
Overview
The Clerical Pool Assistant works under the supervision of the Clerical Pool Supervisor providing support to the claims staff for all centralized tasks accurately and timely. The individual will be required to work in a team environment with other assistants across multiple jurisdictions.
Responsibilities- Operate multiline telephone system to answer incoming calls and direct callers to appropriate personnel.
- Retrieve messages from voicemail and forward them to appropriate personnel.
- Deliver messages received via email or phone.
- Send outgoing communications providing requested information.
- Receive and distribute faxes to claim files.
- Pay non-medical invoices within 30 days of receipt.
- Mail form letters including acknowledgement letters for the coverage department and other teams as needed.
- Make medical status calls to providers and update claim files for claims adjusters.
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