Admin Assistant

Join Our Team as an Admin Assistant – Elevate Customer Service and Administrative Excellence!
Are you a detail-oriented communicator with a passion for delivering exceptional service? We are seeking a proactive and professional Admin Assistant to join a dynamic team, providing vital support through mail processing, client interactions, and administrative tasks.

This role offers the opportunity to work 100% onsite, contribute to a collaborative environment, and grow your career in a fast-paced setting.
Key Responsibilities

• Handle department, Virtual Office, and Registered Agent mail processing efficiently.
• Support the processing of Service of Process (SOPs) and jurisdictional filings.
• Answer incoming phone calls and support tickets, escalating issues as necessary.
• Maintain clear and courteous communication with clients and team members via phone and email.
• Manage correspondence, mail, and packages, ensuring timely distribution.
• Demonstrate a professional demeanor and positive attitude in all interactions.
• Assist with miscellaneous administrative duties as assigned, supporting overall team objectives.

• Excellent phone and email etiquette with a professional appearance.
• Strong verbal and written communication skills.
• Exceptional organizational skills with keen attention to detail.
• Ability to multitask and work independently in a high-energy environment.
• Proficiency with MS Office applications (intermediate level).
• Customer service-oriented mindset with problem-solving capabilities.
• Reliable attendance and punctuality.

• Experience with corporate procedures or legal document processing.
• Knowledge of general administrative or clerical functions.
• Additional languages or technical skills that enhance communication.

• High school diploma or equivalent.
• Minimum of 2 years in customer service, administrative support, or related field.

• Ability to stand, walk, handle objects, type, and communicate effectively for extended periods.
• Willingness to work in a physically accommodating environment with necessary reasonable adjustments.