Administrative Assistant 4

Position: ADMINISTRATIVE ASSISTANT 4
The Division of Child and Family Services (DCFS), Victims of Crime Program is recruiting for an Administrative  Assistant 4 in Las Vegas. This position will serve as a supervisor and supervise a total of 4 staff. This position  involves restitution recovery within the courts and will work closely with Parole and Probation and District  Court staff to ensure that restitution is being requested and collected.

They will assist other administrative  staff in submitting requests for police reports, requests for medical records, billing documents, and expired  authorization releases when the volume of Victims of Crimes applications received are high. The incumbent will  follow up on complaints generated by outside entities and victims.
Administrative Assistants perform a broad variety of clerical, secretarial and administrative support duties in an  assigned agency, program or other work unit within State government and the Nevada System of Higher  Education.  Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may  provide work direction and training to others.  Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over a sponsorship of an employment Visa at this time.

Administrative Assistants perform a broad variety of clerical, secretarial and administrative support duties in an assigned agency, program or other work unit within State government and the Nevada System of Higher Education (NSHE). Typical duties include maintaining records and files; composing and editing correspondence; data entry; office management; budget monitoring and accounts maintenance; typing and word processing; answering telephones and relaying information;

reception; duplicating and distributing materials; preparing for meetings and taking minutes; ordering and stocking supplies and equipment; receiving, sorting and delivering mail; reviewing and processing applications, forms and other documents; operating office equipment such as copiers, personal computers, computer terminals, calculators, facsimile machines, printers, and other equipment; and performing related duties as assigned.

Graduation from high school or equivalent education and four years of progressively responsible relevant work experience which included experience in one or more of the following areas: providing administrative/program support to professional staff and management; performing secretarial duties in support of a manager; coordinating communications between the manager, staff and program clientele; supervision of subordinate staff; researching information from internal and external sources;

OR one year of experience as an Administrative Assistant III in Nevada State service; OR an equivalent combination of education and experience. Act as liaison for the administrator regarding agency activities, operations and programs; coordinate communications with other administrators, agency managers, leaders of external entities, community groups and the general public; relay specialized and sensitive information which impacts division programs and activities;

defuse irate callers who insist upon speaking with the administrator; schedule, organize and coordinate meetings, conferences and publicized events.

Research and investigate complaints, public inquiries and issues raised by external entities including the legislature and governor's office staff; review and evaluate historical information, precedents and applicable regulations, statute and guidelines; develop alternative courses of action and probable outcomes based on available information and projections for the supervisor's review.

Receive, review and evaluate information concerning the eligibility and/or activities of program clientele; interpret and explain program policies, regulations and requirements to individuals who may have opposing viewpoints, varying agendas, and vested personal interests; provide information in a professional manner to individuals who may be confrontational, uncooperative and unpleasant.

Perform specialized duties in support of one or more agency programs; implement, coordinate and oversee a major component of a complex program; develop and produce informational materials as requested by the supervisor; ensure program activities conform to established goals and policies; represent the program by participating in ongoing and ad hoc committees and work groups as assigned.

Assist professional staff in developing fiscal, operational and procedural program plans by studying historical precedents, present requirements, and projected costs and trends; plan the sequence of detailed steps required to accomplish program objectives; develop, revise and maintain specific procedures and manuals.

Compile, organize and consolidate financial and statistical data required to assist in the development of the budget of a major work unit; analyze and reconcile numerical data and narrative information; develop…