Personnel Assistant I

Job Title

Location / Place of Performance:
Nellis AFB

Salary: $18.85 per hour

Hours of Operation:
Core hours are 7-4 M-F except federal holidays. Times may change due to mission requirements and government directives.

• Process personnel identification transactions in accordance with AFI 36-3026 IP Vol 1, II, and DoDI 1000.13.
• Provide guidance and assist members with completing their SGLI online via the Service members' Group Life Insurance Online Enrollment System and the (SOES) PSD Guide.
• Monitor new arrivals and ensure that Service members' Group Life Insurance (SGLI/FSGLI) is posted in the Online Enrollment System (SOES) and confirm and certify the SGLI elections.
• Process SGLI/FSGLI requests for accessions IAW VA-98-24-1 and VA Handbook. Requests shall be completed the same day, IAW applicable law/instruction.
• Maintain a suspense copy of newly created SGLV form(s) until verifying AFPC has scanned the form(s) IAW AFI 36-2608. All documents shall be verified in ARMS before destroying the suspense copy. Verify/update MilPDS and forward original copies to AFPC for scanning, and maintain a suspense copy until verifying AFPC has scanned the document(s).
• Review appropriate documentation to verify identity and eligibility for identification card requests through DEERS inquiry and preparation of DD Form 1172-2, Application for Identification Card/-DEERS Enrollment. Process DEERS enrollment of eligible family members and issue identification cards as applicable.
• Process  Requests in accordance with (IAW) DoDI 1000.13, AFI 36-3026 IP Vol 1, II, and RAPIDS Training Guide CPO.  Requests shall be completed the same day with all required information, eligibility, and actions verified IAW applicable law/instruction if the system is operable during normal hours.
• Issue and retrieve Common Access Cards (CAC) and Uniformed Services Identification Cards (USID) - as applicable. The Contractor shall reestablish the PIN on CAC when locked or forgotten.
• Retrieve and revoke  upon separation or retirement from service.  that are not retrieved in person shall be requested by return receipt letter with a 30-day suspense for return of the identification card. All actions shall be IAW DoDI 1000.13 and AFI 36-3026 IP Vol 1, II, and shall be completed the same day with all required information, eligibility, and actions verified IAW applicable law/instruction, and letters to unauthorized cardholders completed within 5 business days.
• Perform Transaction Register (TR) Actions IAW AFCSM 36-699 V1. Updates of PDS shall be completed within 3 working days of receipt.
• Retrieve  from dependents whose privileges have been revoked or are no longer eligible;  that are not retrieved in person shall be requested by return receipt letter with a 30-day suspense for return of the identification card IAW DoDI 1000.13 and AFI 36-3026 IP Vol 1. Actions shall be completed the same day with all required information, eligibility, and actions verified IAW applicable law/instruction, and letters to unauthorized cardholders completed within 5 business days.
• Perform enrollment/ disenrollment of eligible beneficiaries IAW DoDI 1000.13 and AFI 36-3026 IP Vol 1. Actions shall be completed the same day with all required information, eligibility, and actions verified IAW applicable law/instructions.
• Return expired/revoked/unusable CACs/USIDs to DMDC IAW the RAPIDS Training Guide on a weekly basis or as scheduled by DMDC.
• Provide guidance and assistance to members and/or dependents with directions for processing applications for dependency determination and issuing cards as appropriate, and IAW DoDI 1000.13 and AFI 36-3026 IP Vol 1. This task shall be completed within two business days with all required information, eligibility, and actions verified IAW applicable law/instructions.
• Provide guidance, verify eligibility, and issue identity cards as required to former spouses to include URFS, UMFS, URW, and UMW for an  IAW AFI 36-3024, DoDI 1000.13, and AFI 36-3026 IP Vol 1. This task shall be completed with the required information, eligibility, and actions verified IAW applicable law/instructions.
• Process Transitional Compensation for Abused Dependents IAW AFI 36-3024, DoDI 1342.24, and AFI 36-3026 IP Vol 1. DD Form 2698 shall be submitted to AFPC within one (1) business day of approval.
• Perform Naturalization/Citizenship program actions IAW MPFM 00-01.
  
  Note:
  
  Naturalization/Citizenship program services are provided to the military sponsor only. Contractor shall mail validated forms within 10 business days of the completed case file.
• Provide assistance and guidance for applications for dependency determinations for eligible identification card applicants, for former spouses seeking benefits under the Uniformed Services Former Spouses' Protection Act, and for former spouses and widows seeking reinstatement of identification card benefits.
• Process marriage/divorce/ name change actions IAW AFI 36-3026 IP Vol 1. Process shall be completed in DEERS on the same day.
• Process…