Impact Coordinator

The Impact Coordinator provides operational and administrative support across Miracle Flights’ Impact Division, ensuring communications,missionoutreach, conferences, community engagement activities, and departmental operations are executed efficiently, consistently, and in alignment with organizational priorities.

Working closely with the Chief of Impact, Director of Communications, and Director of Outreach, this position coordinates projects, manages departmentallogistics,maintains operational systems, and supports cross-functional initiatives that strengthen the organization’s visibility, Healthcare Referral Ecosystem, and Family Experience.

Serving as the operational backbone of the Impact Division, the Impact Coordinator develops andmaintainsthe systems, resources, and workflows that enable the division tooperateefficiently while providing exceptional service to internal and external stakeholders.

Provide operational and administrative support that enables the Impact Division to execute its strategic priorities efficiently and effectively.

• Coordinate calendars, including meetings,eventsand scheduling for the Impact Division.
• Prepare meeting agendas, presentations, reports, and other departmental materials.
• Coordinatecontracts, invoices, purchase requests, expense reports, and vendor documentation.
• Maintain departmental files, shared resources,including inventoryandadministrative reporting.
• Develop andmaintainoperational systems that improve efficiency, organization, and continuity across the Impact Division.

Coordinatelogisticsthat support Miracle Flights’ participation in conferences, beneficiary partnerships, community engagement opportunities, and other non-Miracle Flights-hosted events.

• Coordinate conference registrations, travel arrangements, lodging, and event logistics.
• Manageconference planning timelines, task lists, and event preparation schedules.
• Coordinateshipment of outreach materials, booth displays, promotional items, and printed collateral.
• Prepareconference materials, presentation packets, and supporting resources.
• Coordinate post-event follow-up activities and documentation.
• Maintain the annual calendar of conferences, community engagement opportunities, and external events.

Support the execution of Miracle Flights’ communications and marketing initiatives through effective project coordination and operational management.

• Coordinatecommunicationscalendars, production schedules, and campaign timelines.
• Provide support with communications tools and resources, as necessary.
• Schedule social media contentacross organizational channels.
• Maintainmedia lists, editorial calendars, communications assets, and digital resource libraries.
• Coordinatephotography, videography, printing, and creative vendor requests.

Support the Mission Outreach function through operational coordination and administrative assistance.

• Prepareoutreach materials, presentations, and educational resources.
• Maintaininventories of outreach collateral and promotional materials.
• Coordinateprofessional association memberships, conference registrations, and speaking opportunitylogistics.
• Assist with CRM data management, reporting, and documentation.
• Support outreach reporting and operational projects as assigned.
• Coordinateshipment of outreach materials to healthcare partners and conferences.

Coordinate projects that support collaboration across the Impact Division and the organization.

• Trackdepartmental projects, timelines, and deliverables.
• Coordinate internal meetings and follow-up activities.
• Assist with cross-functional organizational initiatives.
• Supportspecialprojects,as necessary.
• Recommendoperational improvements that strengthen departmental efficiency and effectiveness.

Collaborate across Miracle Flights to support the Impact Division’s communications, Mission Outreach, and community engagement initiatives.