Personnel Technician , Facilities Management R0153552

The University of Nevada, Las Vegas invites applications for Personnel Technician 2, Facilities Management [R0153552].

Facilities Management's Finance and Business Operations Personnel Team is searching for a Personnel Technician 2 to support our team of professionals in maintaining UNLV’s learning, research, and working environments. Under direct supervision from the Personnel Technician 3, the incumbent provides frontline customer service, performs timekeeping and compensation processing, generates reports, processes technical transactions, and assists with onboarding and offboarding operations.

• Answer questions from frontline staff—including classified employees, administrative faculty, student employees, and temporary staff—regarding general personnel and payroll inquiries.
• Apply applicable statutes, regulations, collective bargaining agreements, and university procedures to provide accurate information under direct guidance from the Personnel Technician 3.
• Respond to inbound emails, phone calls, and in-person inquiries primarily focused on overtime rules, overtime reporting, clocking in/clocking out procedures, adjusting time for missed punches, navigating self-service portals, looking up leave balances, and submitting routine time-off requests.
• Distribute pre-approved HR information packets and standard operating procedure (SOP) guides to staff.
• Log inbound inquiries and common timekeeping issues to assist with tracking service trends.
• Escalate complex policy interpretations or situations arising outside established guidelines to the Personnel Technician 3 for further research and resolution.

• Perform day-to-day compensation operations, such as entering, reviewing, and auditing overtime, compensatory time, call-back, and standby pay, determining eligibility based on standard requirements in personnel team SOPs and Nevada Administrative Code (NAC) guidelines.
• Perform time and overtime data entry across Workday and TMA.
• Conduct routine compensation and leave audits in Workday, TMA, and Time Clock Plus.
• Monitor timekeeping systems for missing punches, unapproved hours, or unsubmitted timesheets, sending standardized deadline reminders to supervisors prior to payroll lockouts.
• Perform preliminary checks on submitted overtime, shift differentials, call-back, and standby hours against approved schedules.
• Research timecard discrepancies, gather historical timecard/leave logs, and coordinate corrections with the Personnel Technician 3, administrative assistants, supervisors, and the NSHE payroll office.
• Receive and resolve employee complaints or questions falling within established guidelines, and assist with resolving non-standard issues under the guidance of the Personnel Technician 3.

• Compose documents and operational materials, including standard correspondence, memoranda, reports, charts, and other items supporting department and university operations.
• Provide and explain basic information regarding applicable rules, regulations, guidelines, policies, and procedures.
• Distribute materials to appropriate parties following established distribution lists or on an as-needed basis.
• Run, clean, and format scheduled, pre-formatted system reports (including Time Clock Plus reports, TMA reports, Workday reports, student hourly reports, vacancy tracking data, upcoming probation evaluation dates, and mandatory training compliance logs).
• Format extracted system data into standardized departmental tables, basic charts, or visual spreadsheets for review by Personnel Technician 3 and FM leadership.
• Maintain digital distribution lists and master copies of departmental HR forms, memoranda templates, and correspondence letterheads.

• Regularly audit active employee profiles in HR databases to ensure position title, merit increases, supervisory lines, cost centers, work locations, and related details remain accurate.
• File hard-copy documentation, purge inactive employee personnel files according to NSHE records retention schedules, and prepare documents for secure shredding or long-term digital archiving.
• Update databases with new hires, employee terminations, promotions, lateral position changes, and other personnel updates.

• Provide full logistical support for onboarding, including scheduling sessions, setting up meeting rooms, and collecting/verifying required post-offer…