Accounting Clerk

Job

The Vital Records Assistant plays an essential role in supporting the community by providing accurate timely and confidential vital records services. This position serves as a key point of contact for customers seeking assistance with birth death and other official records. The ideal candidate is detail-oriented professional and committed to delivering excellent customer service while maintaining strict confidentiality standards.

• Welcome and assist customers in person by phone and electronically with professionalism and courtesy.

• Provide guidance on laws regulations applications affidavits and department services related to vital records.

• Answer general inquiries and ensure customers understand application requirements and processes.

• Review applications and supporting documentation for accuracy completeness and legal eligibility.

• Determine if statutory criteria for the release of records have been met.

• Maintain strict confidentiality of personal and sensitive information in compliance with state and local regulations.

• Ensure proper recording maintenance retention and secure storage of vital records.

• Perform data entry search retrieve update and adjust records using automated and manual records management systems.

• Prepare routine correspondence including notifications regarding incomplete applications or insufficient documentation/payment.

• Process outgoing mail and packages verify postage and coordinate shipping.

• Maintain organized files and records; compile and summarize data for reports as needed.

• Assist with office supply inventory and general administrative support duties.

• Work closely with internal departments and external agencies to ensure accurate and efficient service delivery.

• Support higher-level staff by relaying information taking messages and completing assigned administrative tasks.

• Understanding of basic administrative office practices and procedures.

• Familiarity with filing systems bookkeeping basics and records management principles.

• Proficiency with modern office technology including computers and standard office equipment.

• Strong written and verbal communication skills with proper grammar spelling and professional phone etiquette.

• Basic mathematical skills to perform routine calculations.

• Ability to work effectively and respectfully with individuals from diverse socio-economic ethnic and cultural backgrounds.

• Exceptional attention to detail and commitment to accuracy.

• High level of discretion and integrity when handling confidential information.