NOC Director

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* About the role:

** As the NOC Director, you will provide strategic leadership and operational oversight for Boldyn’s Network Operations Center. This role combines high-level planning with hands-on guidance to ensure operational excellence, customer satisfaction, and team performance in a 24x7x365 environment. You will influence organizational priorities, foster a culture of collaboration and innovation, and act as a trusted advisor to senior leadership and key clients.

Based in our
* DAS experience preferred

Proven ability to lead diverse teams and inspire high performance in a fast-paced environment. Strong strategic thinking and planning skills with a focus on operational optimization. Exceptional communication and stakeholder management skills, both technical and non-technical. Bachelor's degree in Computer Science, Engineering, or directly related field (or equivalent experience).7+ years of experience in enterprise-scale NOC operations, including 3+ years in leadership roles.

Ability to influence decisions and build trust across organizational levels.
** Technical & System Skills
** Familiarity with ITIL processes and service management frameworks. Experience implementing automation and analytics tools for operational efficiency. Proficiency in incident, change, and escalation management processes.  large-scale operations, giving you the opportunity to work on exciting projects and expand your skills. We are looking for passionate people from a range of backgrounds and welcome applications from any race, age, gender, background, or religion.

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