Director, Operations

Overview

About The Job If you want to build, develop, and see your impact, join Skillz and level up your career! Skillz, the first publicly-traded mobile eSports platform that hosts billions of casual mobile gaming tournaments for millions of players worldwide, is revolutionizing the gaming industry. By fostering social competition within games, the Skillz platform helps developers build multi-million dollar franchises by enabling real-money activity in their games and providing operational support while connecting players through fair, enjoyable, and meaningful competition.

At Skillz, we understand the thrill of achievement and the satisfaction of overcoming challenges. Want to join a team made up of alums from Apple, Amazon, Google, Microsoft, Tesla, Twitter (X), Roblox, Zynga, Samsung, Lyft, EA, Riot, Nexon, Gameskraft, Play Station, Unity, Scopely, Tinder, Intel, Deloitte, EY, Twitch, Draft Kings, Wynn Resorts and more? Learn more to see if Skillz is the right fit for your next career move!

• Own and drive the company-wide operating cadence, aligning global teams (US + international) to measurable business priorities and ensuring disciplined execution.
• Design, implement, and enforce a company-level KPI framework tied directly to revenue, margin, efficiency, and strategic objectives.
• Identify and eliminate systemic operational inefficiencies (handoffs, tooling gaps, unclear ownership), delivering measurable improvements in cycle time and cost.
• Oversee and optimize core operational systems and workflows (e.g., procurement, contract lifecycle, reporting tools), ensuring scalability and automation.
• Partner with Finance and executive leadership on budget management, resource planning, and performance tracking to improve cost transparency and profitability.

• Strong process mapping, documentation, and operating cadence design.
• Proven ability to build KPI infrastructures with automated reporting and clear accountability mechanisms.
• Strong financial acumen, with understanding of cost drivers, margin impact, and resource allocation.
• Systems thinker capable of diagnosing root causes and implementing structural fixes.
• Executive-level communicator who can influence cross-functional leaders without direct authority.

• 8+ years in operations, business operations, portfolio governance, or operational strategy roles.
• Demonstrated ownership of company-wide or business-unit KPI frameworks tied to financial performance.
• Experience managing multidisciplinary teams across distributed or global environments.
• Direct budget ownership and/or P&L accountability with measurable cost or efficiency impact.
• Track record of improving operational performance in growth-stage or scaling organizations (150–500 employees preferred).

• Culture of Impact:
  Join a united team of builders, creators, innovators, and entrepreneurs driven by the desire to win. At Skillz, we create value, obsess over our product, and make a difference in the world.
• Comprehensive Benefits:
  Enjoy peace of mind with our comprehensive benefits package, which includes 100% coverage for medical, dental, and vision expenses for both you and your dependents. Additionally, take advantage of our 401K matching, equity incentives, pre-tax benefit options, and more.
• Wellness Support:
  Enhance your well-being with our array of wellness initiatives, including meditation and mental health resources, physical fitness coaching and classes, family planning assistance, health and parenting guidance, virtual therapy sessions, and more.
• Time off:
  We offer competitive paid time off (PTO) & company holidays, including a company-wide shutdown between Christmas and New Years, to help you recharge and pursue your passions.
• Las Vegas Headquarters:
  Skillz strongly believes in a five-day a week, collaborative office environment at our 36,000+ square foot headquarters. Enjoy free daily breakfast and catered lunch, snacks, a full-size gym with showers, commuter benefits, insurance, team bonding events and many more.
• Recognized Success:
  Skillz has earned recognition as one of Fast Company's Most Innovative Companies, CNBC's Disruptor 50, San Francisco…