Operational Planning and Analytics Manager

Coming soon to the Las Vegas Strip, Hard Rock Las Vegas will be a fully integrated luxury resort offering world-class hospitality, gaming, dining, entertainment and retail. Positioned on the 50-yard line of the Strip, the resort will feature a nearly 700 ft. guitar-shaped hotel that will change the Las Vegas skyline. The finished complex will feature over 3,700 hotel rooms, approximately 175,000 square feet of gaming space, two spas, multiple pools, live entertainment venues and dozens of restaurants, lounges and retail outlets.

The Manager, Operational Planning & Analysis serves as a strategic business partner responsible for driving workforce planning, labor optimization, operational readiness, business analytics, and continuous improvement initiatives across the property. Reporting to the Director, Operational Planning & Analytics, this role leads critical planning and analytical functions that support enterprise decision-making, operational efficiency, financial performance, and successful project execution. During pre-opening, the Manager will lead workforce planning efforts, labor modeling, critical path coordination, operational readiness assessments, and executive reporting.

Following opening, the role will focus on performance management, productivity improvement, labor governance, business process optimization, and the development of analytical strategies that enhance profitability and operating effectiveness. The ideal candidate is a highly analytical leader who can manage projects, influence cross-functional stakeholders, and translate complex business data into actionable operational and financial strategies.

• Lead the development and maintenance of property-wide workforce planning models, labor forecasts, staffing assumptions, and productivity standards.
• Manage the creation and administration of departmental labor compendiums, organizational charts, position control processes, and FTE tracking tools.
• Oversee weekly workforce analytics reporting, including FTE variance, vacancy, turnover, productivity, scheduling, and compensation analyses.
• Champion Hard Rock’s service culture and brand values.
• Lead workforce planning initiatives in partnership with Human Resources, Operations, and Finance to support staffing and labor optimization strategies.
• Monitor departmental labor performance and recommend corrective actions to align operational needs with financial objectives.
• Manage project timelines, critical path deliverables, and operational readiness activities to ensure successful execution of pre-opening and business initiatives.
• Oversee the development and maintenance of executive dashboards, scorecards, KPI reporting tools, and leadership reporting packages.
• Coordinate enterprise-wide data collection and reporting efforts across Operations, Finance, Human Resources, IT, and Corporate partners.
• Serve as a key administrator and business owner for  project planning, governance standards, and reporting processes.
• Lead departmental readiness assessments and operational launch planning activities.
• Develop analytical frameworks and decision-support tools that provide visibility into operational performance, budget adherence, and project milestones.
• Analyze operational, labor, financial, and performance data to identify risks, opportunities, emerging trends, and strategic recommendations.
• Present insights and recommendations to senior leadership and department executives.
• Conduct workforce productivity analyses, labor utilization studies, and organizational effectiveness reviews.
• Monitor departmental performance against productivity targets, labor standards, and operational objectives.
• Lead forecasting, demand planning, and business volume modeling initiatives.
• Prepare executive-level reports, presentations, and business reviews for senior leadership.
• Lead Lean, Six Sigma, and continuous improvement initiatives that drive operational excellence and organizational efficiency.
• Facilitate process mapping, workflow analysis, root cause identification, and business process redesign projects.
• Identify opportunities to reduce costs, improve…