Business Process Analyst

Title: Business Process Analyst

Location: Las Vegas, NV 89102 (100% onsite)

Duration: 12+ month contract (with possible extensions)

Compensation: $40 - $46/hour

• Our Government client in Las Vegas, NV is implementing a modern, secure, cloud‑based software system to replace legacy platforms and centralize permitting, licensing, inspections, citations, case management, notifications, payments, and reporting across the Mechanical Compliance Section (MCS) and Nevada OSHA.
• The IT Business Process Analyst (BPA) will serve as a core project resource responsible for business process analysis, requirements documentation, testing, stakeholder coordination, and implementation support throughout the system development lifecycle.
• This role requires significant experience in workflow analysis, documentation, data standards, system testing, and implementation support for complex regulatory or permitting systems.

• Analyze this client's existing permitting, licensing, inspection, citation, enforcement, case management, and fiscal workflows across MCS and OSHA.
• Apply recognized data processing concepts to business process planning and analysis.
• Document business and functional requirements for system features including permitting workflows, licensing, inspections, asbestos project submissions, fines/penalties, notifications, dashboards, and payment integration.
• Develop detailed work and data flow diagrams that illustrate system functions and interactions.
• Define data relationships, key data elements, and system foundations including objects, locations, inspections, violations, license records, user roles, and fiscal data.

• Consult withstaff, inspectors, administrators, licensees, contractors, employers, and external partners to determine system requirements and validate workflows.
• Conduct alternative analyses and propose system enhancements, automation opportunities, or efficiency improvements.
• Translate complex program requirements into clear, concise documentation for vendors, developers, and internal leadership.

• Develop test plans and scripts for system functionality, workflows, user roles, notifications, payment integration, data migration, and reporting.
• Review and document test results to assess accuracy, completeness, and adherence to requirements.
• Monitor quality assurance activities throughout configuration, customization, and integration phases.
• Participate in user acceptance testing (UAT), ensuring real‑world validation of workflows.

• Initiate and track system work requests, configuration needs, and defect tickets.
• Develop bridging specifications between program areas and interconnected workflows (e.g., permitting inspections fiscal).
• Consult with programmers regarding logic, technical requirements, data issues, and system deficiencies.
• Assist in the preparation of go‑live readiness plans, validation checklists, and rollback procedures.
• Support the vendor and this client during go/no‑go decision meetings prior to deployment.

• Train internal and external users on system functionality, role‑based workflows, and procedures.
• Assist in developing user guides, training materials, and self‑guided resources.
• Support train‑the‑trainer activities and coordinated outreach across multiple stakeholder groups.

• Support data migration planning, validation, reconciliation, and defect tracking related to legacy systems including Jurisdiction Online, Compliance Engine, Cash Track, and spreadsheets.
• Assist with documentation and validation of integrations with Cyber Source/Wells Fargo, iPlan, iSpring, and OIS.
• Validate reporting and dashboard requirements for compliance, fiscal oversight, inspections, notifications, licensing, public reporting, and analytics.

• Develop procedural alternatives when software issues arise or when workflows require interim manual processes.
• Perform related duties as assigned to support the overall success of the DIR modernization initiative.