Appeals Specialist

Responsibilities

Universal Health Services (UHS) - Western Region Consolidated Business Office (WCBO)

The Western Region Consolidated Business Office delivers comprehensive insurance revenue services to our affiliated UHS facilities, encompassing billing, collections, cash posting, pre‑access management, variance analysis, and customer service. Our dedication to associate satisfaction and growth is recognized by industry leaders, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our associates can count on competitive salaries, top‑tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Job Description: 7:30AM-4:00PM

The role involves managing denied claims by identifying reasons for denial or dispute and collaborating closely with Nurse Auditors to support medical necessity appeals. This position requires preparing and submitting accurate appeal documentation, conducting thorough research to gather supporting evidence, and ensuring timely follow‑up and resolution of appeals.

Experience:

2 years healthcare/collection experience and/or equivalent experience in a hospital setting.

Minimum of 2 years of previous Collections/Appeals experience

Education:

High school diploma or equivalent.

Requirements:

• Track the status of appeals, follow up regularly, and elevate issues as needed to facilitate timely resolution.
• Apply critical thinking and attention to detail in reviewing claims and related documentation.
• Utilize interpersonal skills to effectively communicate and collaborate with internal teams and external parties.
• Leverage experience with hospital acute‑care payer contracts to support claim resolution and appeals processes.

• Challenging and rewarding work environment
• Growth and Development Opportunities within UHS and its Subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.