Senior Business Analyst

Axos Bank

$85,000.00/Yr.

- $92,500.00 /Yr.

Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.

Eligible for an Annual Discretionary Cash Bonus Target: 10%

Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10%

These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.

This position supports Accounting & Finance priorities, primarily focused on Jack Henry Silverlak (JHA), while providing supplemental project support for LoanIQ integrations, Loan Data Mart report requirements, finance systems initiatives, testing, reconciliations, reporting, and production support. The Senior Business Analyst serves as a liaison between business stakeholders in A&F, technology teams, and operational partners. The role supports business analysis, systems enhancements, testing coordination, reporting, governance, reconciliations, and process improvement across banking, lending, treasury, accounting, workflow, reporting, and financial data platforms.

The position also leverages AI-enabled tools to improve documentation, analysis, testing, reporting, operational efficiency, and Finance modernization efforts.

• Gather and document business requirements.
• Support Finance and Accounting transformation initiatives.
• Coordinate testing, defect management, and user acceptance testing.
• Support project tracking, sprint management, and delivery activities.

• Create and maintain Azure Dev Ops PBIs, Spikes, and work items.
• Convert Service Now requests into actionable requirements.
• Monitor backlog health, aging items, and work allocation.
• Maintain complete and audit-ready documentation.

• Manage change requests and implementation activities.
• Ensure compliance with governance, approval, audit, and control requirements.
• Support change advisory and governance forums.
• Support user access requests and JHA Client Portal submissions.

• Develop and maintain operational and management reporting.
• Monitor work item status, backlog aging, and workload trends.
• Support JHA reporting, dashboard maintenance, and data analysis activities.

• Develop and maintain standard operating procedures (SOPs), business and functional requirements, process maps, test cases, training materials, and other project documentation.
• Create and maintain current-state and future-state process documentation to support business transformation and system implementation initiatives.
• Facilitate Business Process Management (BPM) activities, including value stream mapping, process analysis, and process improvement recommendations.
• Develop comprehensive test strategies, test scenarios, and test cases to support system enhancements, integrations, upgrades, and user acceptance testing (UAT).
• Create and deliver end-user training documentation, job aids, and knowledge transfer materials to support adoption and operational readiness.
• Maintain SharePoint sites, knowledge repositories, and project documentation libraries, ensuring information is current, organized, and accessible.
• Ensure all documentation accurately reflects approved business processes, controls, governance requirements, and operational procedures.
• Support audit, compliance, and governance activities by maintaining complete, accurate, and traceable documentation artifacts.

• Coordinate access requests, environment activities, and system support tasks.
• Support recurring operational and release‑related activities.
• Assist with production support and issue resolution.

• Bachelor's degree
• 5+ years of Business Analyst experience supporting financial systems, banking operations, or enterprise technology initiatives.
• Strong experience with Jack Henry (JHA) platforms, including support for Accounting & Finance processes, general ledger, deposits, loans, interfaces, reconciliations, reporting, and operational workflows.
• Proven experience facilitating Agile…