Emergency Management, Business Continuity & Safety Specialist

Job Description

The Emergency Management, Business Continuity & Safety Specialist supports care sites by advancing preparedness, response, and resilience capabilities while promoting a safe environment for caregivers and patients. This role operates across geographically dispersed sites not tied to a single campus and partners closely with leaders to ensure readiness for emergencies and continuity of operations.

• Supports implementation of emergency management programs across sites within the market or area.
• Assists with activation and operational support of incident command, including support of Administrator on Call (AOC) structures.
• Provides coordination and support during incidents to ensure effective communication, situational awareness, and adherence to response protocols.
• Plans, facilitates, and evaluates exercises (e.g., drills, tabletops) tailored to outpatient settings.
• Contributes to risk assessments and mitigation planning at the clinic level.

• Supports development, maintenance, and validation of business continuity plans across ambulatory sites.
• Partners with leaders to identify critical functions, dependencies, and recovery strategies.
• Assists with downtime preparedness and response (e.g., IT disruptions, facility impacts).
• Helps identify gaps and supports implementation of continuity improvements.

• Builds and maintains effective working relationships with market, clinic, and/or operational leaders.
• Conducts routine rounding to assess preparedness, reinforce standards, and identify risks.
• Serves as a market-facing resource for emergency management, continuity, and safety guidance.
• Promotes alignment between system standards and clinic-level practices.

• Supports compliance with life safety, emergency preparedness, and regulatory requirements (e.g., CMS, Joint Commission, OSHA, and EPA).
• Assists with evacuation planning, fire safety, and safety drills and conducts safety rounding, safety inspections, and supports mitigation of hazards.
• Supports workplace violence prevention efforts, including training coordination and awareness initiatives.

• Provides basic support for occupational safety programs, including hazard identification and follow-up.
• Assists with industrial hygiene concerns in partnership with subject matter experts.
• Assists with implementation of safety and health programs such as hazard communication
• Supports incident investigation and assists with root cause analysis
• Supports clinic-level security awareness and response coordination.
• Escalates complex issues to appropriate specialized teams.

• Delivers, tracks, and/or coordinates training for leaders and caregivers on safety, emergency response, and business continuity.
• Supports Administrator on Call (AOC) training and readiness activities.
• Reinforces preparedness through ongoing education, engagement, and just-in-time training.

• Program Coordination
• Risk Assessment and Analysis
• Emergency Management Procedures
• Incident Investigations
• Incident Command System (ICS) Knowledge
• Presenting information / training
• Interpersonal and Leadership Skills
• Regulatory Compliance
• Critical Thinking / Problem Solving
• Relationship Building
• Technical Writing / Documentation

• Experience in emergency management, business continuity, safety, or related field.
• Demonstrated ability to build relationships across multiple sites and teams.
• Knowledge of regulatory and accreditation standards (e.g., CMS, Joint Commission, OSHA).
• Strong communication, organization, and problem-solving skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); ability to prepare reports.
• Strong written and verbal communication skills; ability to effectively communicate emergency management and safety information to diverse audiences.
• Demonstrated ability to work both independently and collaboratively in a fast-paced environment.
• Attention to detail and strong organizational skills with the ability to manage multiple priorities.

• Bachelor’s degree in Emergency Management, Public Health, Safety, Healthcare Administration, or related field (or equivalent experience).
• Experience supporting ambulatory care or distributed healthcare environments.
• Familiarity with incident command systems and healthcare emergency response frameworks.
• Familiarity with industrial hygiene, occupational health, hazardous materials, and environmental compliance
• Relevant certifications (e.g., CEM, CBCP, ASP).
• OSHA 30-hour certificate
• Experience facilitating exercises, drills, or training programs.

• Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with customers that require employee to communicate as well as understand spoken information,…