Order Management Administrator

Location Las Vegas NV

About Switch At Switch we dont just design build and operate data centerswe are enabling the technology of the future Led by Founder & CEO Rob Roy we believe in revolutionary innovation operational excellence and the principle of karma Switch is where talented people come together to EVOLVE the digital world We believe that innovation isnt just about technologyits about the people culture and purpose that make it happen Every Switch team member contributes to a mission greater than themselves to create the worlds most advanced digital infrastructure that powers the progress of humanity

As an Order Management Administrator you will play a critical role in transforming customer agreements into accurate executable orders that support implementation billing and service delivery Your work helps ensure customer commitments are translated into operationally sound outcomes while minimizing financial and operational risk You will partner with Sales Legal Finance Accounts Receivable Service Delivery and other business partners to interpret complex agreements support order governance and improve the order to revenue process

• Review and interpret customer contracts amendments and Service Orders for compliance with company policies and operational requirements
• Advise Sales Legal Finance Accounts Receivable and Service Delivery teams on contract obligations billing structures and operational impacts
• Evaluate pricing billing terms credits and service commitments to determine accurate billing and revenue treatment
• Govern order intake by ensuring transactions are complete compliant and operationally ready before system entry
• Translate contract terms into actionable requirements for implementation billing and service delivery teams
• Identify and mitigate financial operational and contractual risks particularly within non standard agreements
• Support implementation readiness and coordinate successful service delivery handoffs
• Develop and maintain reporting and operational controls related to bookings revenue and contract governance
• Analyze trends exceptions and operational issues that impact revenue recognition or service delivery
• Partner across the organization to resolve complex issues and improve order to revenue processes

• You interpret complex agreements accurately and apply sound business judgment
• You build strong relationships across Sales Legal Finance and Operations
• You remain organized while managing competing priorities
• You identify opportunities to improve operational efficiency and reduce risk
• You communicate clearly with both technical and non technical stakeholders
• You maintain a high level of accuracy while working in fast paced environments
• You proactively solve problems before they affect customers or operations

• Required Experience in contract administration order management revenue operations finance operations or a related field
• Strong understanding of billing models and revenue impacting contract terms
• Ability to evaluate operational and financial implications of customer agreements
• Strong analytical reporting and process control skills
• Excellent communication organizational and problem solving abilities
• Preferred Experience interpreting commercial contracts and supporting contract governance
• Experience supporting operational controls or revenue operations
• Bachelors degree in Business Finance Accounting or a related field
• We recognize that qualified candidates may not meet every preferred qualification If your experience aligns with the core responsibilities of the role we encourage you to apply

Work with the most advanced data center technology on the planet and be a part of emerging technology development

Whether in office hybrid or fully remote we offer the technology and support to keep teams connected and productive

In this expanding industry we invest in our people providing opportunities and advancement in a stable growing company

Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs and more

This is more than a jobits a mission If youre ready to help transform customer agreements into operational success while improving the customer experience we want to hear from you