Events Coordinator

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Part Time Las Vegas, NV, US

2 days ago Requisition

Salary Range: $19.00 To $19.00 Hourly

Please note, with your application please submit a current resume and a cover letter describing how your skills and experience align with the requirements of the role.

The Neon Museum is a nationally accredited non-profit 501(c)3 organization dedicated to collecting, preserving, studying and exhibiting iconic Las Vegas signs for educational, historic, arts and cultural enrichment. On our 2+ acre campus, the Museum offers an outdoor exhibition space known as the Neon Boneyard; the North Gallery, home to the 360 o light and sound experience “Brilliant! Jackpot”; and an awe-inspiring visitors’ center inside the historic lobby of the former La Concha Motel.

Public and K-12 education, community outreach and engagement, research, and arts preservation represent a selection of our many ongoing projects. Welcoming 200,000-plus visitors annually, the Museum has received numerous national accolades and extensive recognition as a Las Vegas treasure. We aim to provide a collaborative work environment that allows everyone to thrive, acknowledging that every team member in the organization plays an essential part in providing our guests with an exceptional experience.

Summary of Duties and Responsibilities

The Museum hosts more than 300 outdoor events in its North Gallery space annually. These include sweetheart weddings, elopements, catered private and corporate gatherings, and also encompass internal Museum events such as historic sign lightings and fundraisers. The Events Coordinator is primarily responsible for responding to the clients initial request, confirming the contract, and taking payment, through to final execution and being present during the event to ensure a smooth and enjoyable experience for clients and their guests.

Communication and exceptional customer service throughout this process is key, as is the flexibility to be available evenings and weekends, as needed. For internal Museum events, the Events Coordinator will liaise with other departments as needed to assist with planning and provide on-site event support.

• Perform sales and administrative tasks necessary to planning and production of successful events.
• Provide service and management of assigned events, including site-visits with clients, meetings, contract execution, vendor, and catering communication, set up/breakdown, and post-event follow-up with client.
• Maintain and safeguard all records, databases and files as directed, protecting confidentiality as required.
• Field inquiries about events and respond in a timely and accurate manner.
• Monitor venue for inclement weather and hazards, reporting safety and security risks immediately to senior management. Follow-up to ensure resolution.
• Maintain a precise and manageable organizational calendar.
• Determine and execute appropriate responses to unforeseen problems during events.
• Resolve customer complaints fairly and in a timely manner.
• Continually seek efficiencies and opportunities to improve revenues and profitability.
• Analyze event experiences with a goal of improving future customer satisfaction.
• Prepare reports in a timely and accurate manner as requested.
• Travel to sites and locations as required.
• Pursue additional paid events through outreach and networking.
• All other duties as assigned.

Required Skills and Experience

• Experience using Tripleseat Event Management Software is preferred
• Must be comfortable with technology and a willingness to learn new software, proficient in Microsoft Excel, Word, and PowerPoint.
• Requires…