Business Operations Manager

Job Title: Business Operations Manager

Location: Las Vegas, NV (On-Site)

Type: Full-Time

Compensation: $60,000 - $75,000 per year + Bonus + Benefits + ESOP

Schedule: Monday–Friday, 9:00 AM – 5:00 PM & Saturday, 9:00 AM – 2:00 PM

Start Date: Must be available to start on or before March 31st, 2025

About Sapience

Sapience is building a new kind of educational ecosystem, integrating virtual, in-home, and location-based services to make personalized learning and skill-building accessible for all. As we grow and expand our locations, we’re looking for organized, dependable, and mission-aligned team members to help operationalize the next phase of our growth.

Role Summary

As a Business Operations Manager, you won’t just be managing operations — you’ll be helping build the very system that powers Sapience’s growth across locations and service lines. This is a high-impact role ideal for someone who thrives at the intersection of strategy and execution.

You’ll work directly with our Director of Internal Systems & Location Readiness and Business Data Analyst to bring clarity and structure to a fast-growing organization. From SOP development to backend communication and operational planning, you’ll play a foundational role in shaping the way Sapience scales.

If you're passionate about tech-enabled execution, process improvement, and want to be part of a company that's preparing to transform education at scale, this is your opportunity to join at the ground level and grow with us.

Key Responsibilities

• Assist in the rollout and refinement of SOPs across departments, ensuring implementation consistency and accuracy.
• Act as the execution arm for internal systems improvement projects led by the Director of Internal Systems & Location Readiness.
• Coordinate with the Business Data Analyst to track KPIs, prepare internal reports, and align operational data with business needs.
• Collaborate with backend teams (finance, technology, HR) to bridge communication and ensure cross-functional workflows run efficiently.
• Monitor internal task pipelines and help document deliverables for department leaders.
• Analyze process inefficiencies, propose improvements, and assist in project management for solution rollouts.
• Contribute to strategic initiatives tied to franchise scalability, cost optimization, and operational tech systems.

Requirements

• 2+ years in operations, logistics, or service-based environments.
• Strong communication and documentation skills.
• Detail-oriented, reliable, and adaptable to change.
• Familiarity with task management and digital workflow tools is a plus.
• Must be based in Las Vegas and able to work on-site.

Benefits

• Bonus structure
• Equity through Employee Stock Ownership Plan (ESOP)
• Medical, dental, and vision benefits after 90 days
• Paid time off
• Direct access to company leadership
• Opportunity to grow into senior roles as we expand nationally

Seniority level: Entry level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Education Administration Programs