Estimator​/Project Manager

Essential Functions

• Estimating/Sales— fundamental understanding of multiple types of roof systems including but not limited to concrete tile, shingles, decking, EPDM, built‑up roofing, TPO, PVC, metal roofing, siding, roof pavers, coatings, and roof‑related sheet metal, below‑grade waterproofing and self‑adhered membranes.
• Must be able to read plans (digital and paper) to measure and calculate budgets via EDGE Platform.
• Reading and interpreting Scope‑Related specifications.
• RFIs & Addendum (conflicting details & clarification).
• Roof Inspections & estimate projects based on on‑site evaluations (retro work).
• Review labor requirements for projects with Superintendents prior to bid.
• Creating detailed proposal based on bid documents and/or roof measurements and conditions, noting job‑specific inclusions and exclusions.
• Update CRM system with bid details and schedule follow‑up date with customer until job is either won or lost.
• If unable to meet bid deadlines, work with Sales & Estimating Manager to reassign another Estimator and/or contact customer for possible bid extension.
• Cultivating existing and new customer relationships through Business Development / Business Retention efforts (meetings, events, lunches, etc.).
• Communicate with management as to the status of ongoing bids.

• Project Management—shall manage each Sold Project from “cradle to grave.”
• Upon receipt of contract, Project Manager must verify key items within the contract: scope of work, contract price can still be honored (by verifying project schedule & budgets), project schedule, plans date, pages, etc. at time of bid.
• Project Manager is the first line of communication with the Contractor/Owner/Builder(s).

• Job Set‑up:
  This is where the estimator ensures all project documents are ready before sending to accounting.
• Reach out to customer to advise receipt of executed contract.
• Review & Prepare Budget in Estimating platform (EDGE).
• Create a comprehensive Schedule of Values to be submitted to the customer as an addendum/exhibit to the contract.
• Complete the submittal process with your assigned Estimating Assistant within 10 business days.
• Complete Roof Manufacturer’s Warranty Registration Process, if applicable.
• Work with Project Management Assistant to update CRM (360/Salesforce) with contract value, job number and preliminary construction schedule.

• Work closely with production team and purchasing to ensure TORC has everything needed to start the project on time such as materials, manpower and equipment.
• Schedule and attend an on‑site pre‑construction meeting with TORCSuper and Safety Department to identify staging, loading and safety details/concerns before sending crew(s).
• Manage any scope of work changes/impacts directly with the Customer (change orders) within 48 hours.
• Coordinate with TORC super, Contractors Project Manager and other trades on the job as needed to maintain safety, quality of work and schedule.
• Coordinate Roof Manufacturer’s Final Inspection with TORC Superintendent and Job Manager, if applicable.
• At times, may need to assist Accounting with debt collection.

• Customer
  
  Experience:
  
  Oversee Customer’s overall experience with the company is a positive one.
• Respond to emails, phone calls, and all forms of communication in a timely and professional manner.
• Address customer concerns immediately with accuracy, urgency, and active listening; provide solutions before being asked.
• Maintain consistent communication with customers throughout the bidding, contract, and project lifecycle.
• Meet with customers regularly to develop and strengthen business relationships (ex: site visits, lunches, events, project check‑ins).
• Set clear expectations and ensure alignment between proposal, contract, and project execution.
• Proactively communicate project updates, changes, and potential impacts to maintain trust and transparency.
• Ensure all customer interactions reflect TORC’s standards for professionalism, reliability, and service.

Travel within the Las Vegas valley and the outskirts of the valley will be necessary to do job walks and meet with customers; out‑of‑state travel may occur occasionally,…