Guest Services Agent
Job in
Las Vegas, Clark County, Nevada, 89106, USA
Listed on 2026-02-27
Listing for:
Crescent Hotels & Resorts
Full Time
position Listed on 2026-02-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, English Customer Service
Job Description & How to Apply Below
Greet customers immediately with a friendly and sincere welcome and provide accurate information such as hours and local attractions;
Complete the registration process by inputting and retrieving information from a computer system and selecting rooms based on guest needs;
Verify and imprint credit cards for authorization, handle cash and balance a house bank, and process various forms of payment;
Promptly answer the telephone, input messages, and retrieve mail, packages, and faxes for guests;
Field guest complaints and conduct research to develop effective solutions and negotiate results
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