Seasonal, Customer Service​/HelpDesk, Customer Service Rep

Potential Seasonal Roles

• Box Office Ticket Sales Specialist – Provide exceptional customer service while assisting guests with ticket purchases and general inquiries.
• Retail Sales Associate – Provide a positive shopping experience, assist fans and maintain merchandise displays.
• Flight Crew – Enhance the fan experience through interactive promotions, on-field contests and in-game entertainment.
• Mascot/Handler – Bring energy and enthusiasm as the team mascot or assist in mascot appearances, ensuring safety and engagement with fans.
• Batboys/Batgirls – Support game-day operations by assisting players, managing equipment and maintaining dugout cleanliness.
• Clubhouse Attendants – Provide support to Clubhouse Managers including laundry operations and clubhouse maintenance.
• Game Day Staff – Assist with fan accommodations, customer services and event execution to ensure a safe and enjoyable experience.
• VIP Host – Deliver exceptional service to premium fans, ensuring an exclusive and memorable experience.
• Conversion Tech – Assist in equipment setup and breakdown for all games and events.
• Intern – Support their specific department with sales initiatives, group outings, fan engagement, special events, promotional nights and community outreach.

• Provide exceptional customer service and enhance the fan experience.
• Assist with ticket sales, special events or retail operations.
• Support game day operations, including setup, execution and breakdown of events.
• Engage with fans through promotional activities and entertainment.
• Ensure safety, cleanliness and compliance with venue policies.
• Collaborate with team members to create a positive and memorable environment.

• Enthusiastic, energetic and passionate about creating memorable experiences.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, team-oriented environment.
• Reliable, punctual and flexible to work evenings, weekends and holidays.
• Prior experience in customer service, events or a sports-related field is a plus.
• Positive attitude and willingness to go the extra miles for guests and teammates.
• Must be at least 16 years old (some positions may require a minimum age of 18).
• High School diploma or equivalent preferred.
• Ability to stand for extended periods and lift up to 25 lbs. (specific roles may have additional physical requirements).

Compensation range: $12/hour to $20/hour.

SEG participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.