Campus Relations Specialist, UNLV Enrollment Management, Campus Relations and Visitor Experienc

Campus Relations Specialist

UNLV Enrollment Management, Campus Relations and Visitor Experience [R0151864]

• Provide direct support, analysis and advice via chat, text, phone and in‑person visits.
• Create and curate knowledge articles, chat utterances, and web articles to improve machine learning and agent knowledge across chat, campus and visitor outreach.
• Manage multiple support avenues, researching account activities, troubleshooting issues, and escalating when necessary.
• Ensure clear, concise communication, recognizing written tone, asking for clarification and reassuring visitors.
• Serve as the front line for student/customer service, accessing a wide breadth of campus programs, policies, processes and technology.
• Adapt to technology trends and suggest tech‑savvy solutions.

• Bachelor’s degree from an accredited college or university, or equivalent as described below.
• 1–3 years of related professional experience.

• Four additional years of relevant experience in lieu of a bachelor’s degree.
• Associate’s degree plus two additional years of relevant experience.

• At least one year of related professional experience or a master’s degree.

Competitive with similar institutional positions.

Contingent upon funding.

• Paid time off, sick leave and holidays.
• Health, dental and vision insurance.
• Comprehensive retirement plans and voluntary benefits.
• No state income tax.
• Tuition discounts for employees and eligible dependents.

• Employee recognition and appreciation programs.
• UNLV athletics ticket discounts.
• Statewide employee purchase program discounts.
• Rebel Card discounts on and off campus.
• Wellness programming at no cost.
• Opportunities for career advancement to leadership roles.
• Professional development opportunities.
• Comprehensive onboarding program.
• Veteran support resources.

• Required attachments:
  Letter of interest, detailed resume, and names, addresses, and telephone numbers of at least three professional references.
• Posting close date: 12/31/2026.
• Job category:
  Administrative Faculty.
• Exempt position. Full‑time equivalent: 100%.
• Background check required.

UNLV is committed to providing a place of work and learning free of discrimination on the basis of a person’s age, disability, gender, military status, sexual orientation, gender identity or expression, genetic information, national origin, race, color, or religion. UNLV will act to stop and remedy unlawful discrimination and encourages women, minorities, and veterans to apply.

UNLV does not discriminate on the basis of sex in any education program or activity it operates, in compliance with Title IX.

UNLV is committed to assisting all community members in providing for their own safety and security. Relevant reports are available online.