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Case Specialist
Job in
Las Vegas, Clark County, Nevada, 89105, USA
Listed on 2026-07-06
Listing for:
Harrah's Cherokee Valley River
Full Time
position Listed on 2026-07-06
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Responsibilities
- Handle escalations from the offshore customer support department, ensuring that contacts are recorded for reporting purposes.
- Maintain high contact quality standards.
- Serve as the point of contact for escalations from outside the CS department, including the Executive team, Marketing, and Regulator complaints.
- Fluency in Spanish is a plus.
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