Bilingual Escalation Support Specialist
Job in
Las Vegas, Clark County, Nevada, 89105, USA
Listed on 2026-07-06
Listing for:
Caesars Entertainment
Full Time
position Listed on 2026-07-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Spanish Customer Service
Job Description & How to Apply Below
Caesars Entertainment is seeking a Support Specialist in Las Vegas, Nevada. The role involves managing escalations from the offshore customer support department and ensuring high-quality contact standards. You will also be responsible for external escalations, including from the Executive team and regulatory complaints.
Fluency in Spanish is a plus, making this a vital role in maintaining customer satisfaction and operational quality.
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