Bilingual Customer Service Representative – Spanish-English

Bilingual Customer Service Representative – Spanish-English (on site in Las Vegas, NV)

Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

• Bilingual in English and Spanish
• 6 months or more of customer services experience
• High school diploma or equivalent
• Recognize, apply and explain your product or service knowledge
• Computer experience

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Base wage starting at $18 per hour plus performance bonus opportunities
• Easy, free and confidential access to a variety of helpful services through the Employee Assistance Program
• Healthy benefits package that could include PTO, tuition reimbursement, health and wellness incentives, 401k plan, and medical/dental/vision coverage options

We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled engagement and coaching, into 1000s of free courses to support your career growth wherever that may take you. You bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers.

Our community is here for you as one dynamic, global family.

Base wage starts at $18 per hour. Performance bonus opportunities are available. Benefits include a comprehensive benefits package, Employee Assistance Program, and various professional development resources.

Las Vegas, NV

TTEC is an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.