Scheduler, Customer Service​/HelpDesk

Responsibilities

• Scheduling – This task is to get customers scheduled that have purchased a Renewal by Andersen project.
• Answering inbound and outbound telephone calls to schedule installation appointments.
• Assisting installation and production team with office tasks and customer service.
• Accurately and timely reporting reflecting daily/weekly activities.

• Considerable experience in high volume customer service atmosphere
• High School Diploma or equivalent
• Ability to meet strict deadlines
• Excellent oral and written communication skills
• Keen eye for detail
• Time management skills
• Computer proficiency – Microsoft Excel and Outlook
• Objectivity, professionalism and maturity
• Flexibility and demonstrated ability to adapt well in a changing environment
• Accurate, efficient and proven data entry skills

• $75/month cell reimbursement
• Medical, Dental, and Vision Insurance
• Teammate Assistance Plan
• Tuition Reimbursement
• 401k with 50% match up to 6% of your annual pay
• Paid Time Off
• Company Paid Holidays
• Paid Volunteer Time
• And more!

$23 hourly plus monthly performance based bonus potential.

We are a proud equal‑opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug‑free workplace for all teammates. Please note that we participate in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. Esler Companies will often use SMS to communicate with candidates.

Candidates can choose to opt‑out at any time.