Self Parking Attendant - On Call

POSITION OVERVIEW

The Self Parking Attendant is responsible for assisting in the self-parking area and ensuring guests have a seamless and positive parking experience. This position involves providing excellent customer service, assisting guests with parking procedures, and maintaining the organization and cleanliness of the self‑parking facility.

The following and other duties may be assigned as necessary:

• Welcome guests with a warm and friendly demeanor, providing assistance and guidance on parking procedures in the self‑parking area
• Direct and guide guests to available parking spaces, ensuring efficient use of parking areas
• Accurately collect parking fees from guests, issue receipts, and maintain a secure cash handling process
• Monitor the self‑parking facility, ensuring cleanliness, safety, and proper functioning of equipment (e.g., ticket dispensers, payment machines)
• Manage vehicular traffic to ensure smooth flow and prioritize pedestrian safety
• Verify and process parking validations or discounts as per the property's policies
• Provide information about parking rates, payment options, and any other relevant details to guests
• Address guest concerns or issues related to parking with empathy and efficiency, finding timely resolutions or escalating matters to the supervisor or relevant management
• Maintain a professional appearance, wearing a well‑maintained uniform and name tag
• Foster positive guest relations by being approachable, courteous, and attentive to their parking needs
• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age.

• High school diploma or equivalent required
• Proven experience in a similar guest service role within a luxury hotel, high‑end resort, or upscale establishment
• Cash handling experience and the ability to manage transactions accurately
• Excellent communication and interpersonal skills, with a polished and professional demeanor
• Customer‑centric mindset with a passion for delivering exceptional and personalized guest experiences
• Proficiency in using valet parking systems
• Must be willing and able to work a flexible schedule to include nights, holidays, and weekends
• Work in a fast‑paced, busy, and somewhat stressful environment

This position does not have any direct supervisory responsibilities.

Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our company.

By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect.

Member must be able to qualify for licenses and permits required by federal, state, and local regulations.

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

The physical demands described here are representative of those that must be met by a member to successfully perform the essential functions of this job. Reasonable…