Radio Dispatcher - Route

Now Hiring for Radio Dispatcher!

We are looking for a highly motivated and experienced Radio Dispatcher to join our team. The ideal candidate will have a passion for public safety and a commitment to providing excellent customer service.

• $23.18 - $30.59 (Union Collective Bargaining Agreement Pay Scale)
• Starting pay is $23.18 with progression to $30.69 over 10 years.

• Vacation: up to 25 days per year
• Paid Sick Leave: 26 hrs for full‑time employees after 1st year worked progressing up to 40 hrs after 3rd year worked
• Medical, dental & vision after 90 calendar days of employment for full‑time employees, life insurance, 401k retirement benefits, and company holidays

• Oversees road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.
• Provides customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.
• Manages emergency situations for vehicle operators, acts as liaison between the carrier and emergency services.
• Manages daily service by reviewing route performance and proactively responding to situations that impact customer service.

• High School Diploma or GED;
  Technical Degree preferred.
• 3-5 years' experience dispatching.
• Excellent verbal, interpersonal and customer service skills.
• Problem solving and analytical skills.
• Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

• Must be able to work shifts or flexible work schedules as needed.
• Employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
• Work environment will be a combination of both indoors and outdoors.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities.

Transdev maintains a drug‑free workplace. Applicants must:

• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre‑employment drug screen.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

About Transdev:
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions.