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Customer Care Agent
Job in
Las Vegas, Clark County, Nevada, 89101, USA
Listed on 2026-08-02
Listing for:
Hilton Grand Vacations
Full Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Deliver engaging, high-quality customer service in an inbound call center environment;
Assist guests who have pre-paid vacation packages by helping them plan and schedule their upcoming travel;
Respond to inquiries generated through direct mail, email campaigns, and online advertising;
Promote and sell package upgrades based on guest preferences, while supporting business goals for specific locations and travel periods;
Process payments related to new bookings, upgrades, or package changes as needed
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