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Guest Services Representative - The Reserve at Park MGM
Job in
Las Vegas, Clark County, Nevada, 89101, USA
Listed on 2026-08-13
Listing for:
MGM Resorts
Full Time
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual
Job Description & How to Apply Below
Handle all incoming and outgoing calls in a courteous, efficient, and enthusiastic manner;
Provide dispatch services for guest requests including luggage assistance, room service, wake-up calls, and other requests;
Perform data entry for service requests across departments;
Dispatch bell and limo runs in accordance with front service policies;
Maintain complete knowledge of room service items and upsell options
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