More jobs:
Guest Service Representative
Job in
Las Vegas, Clark County, Nevada, 89105, USA
Listed on 2026-08-13
Listing for:
Sapphire Las Vegas
Full Time, Part Time
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
Position Type Full-Time/Part-Time Job Shift Any Category Customer Service## Description
Job Purpose:
- The Guest Services role is critical in ensuring seamless communication and coordination within the organization. This position requires handling high-volume phone calls with professionalism, utilizing computer skills, and maintaining detailed organization to support the operational efficiency of the business.
Key Responsibilities:
- Maintain a professional demeanor while managing high-volume phone calls. - Utilize computers with excellent typing skills and knowledge of GSuite to perform daily tasks. - Demonstrate excellent verbal and written communication skills to effectively interact with team members and clients. - Organize and manage tasks with a detail-oriented approach, ensuring directives are followed accurately. - Work independently or as part of a team, displaying flexibility to work evenings and weekends as needed.
- Apply phone etiquette to enhance customer interactions and support sales and dispatch operations.## Qualifications Required
Education:
- High school diploma or equivalent.
Required Experience:
- Experience in handling high-volume phone calls in a professional setting. - Proficiency in using computers and typing skills. - Familiarity with GSuite applications.
Preferred Experience:
- Previous experience in a sales role. - Experience in a dispatch position. - Advanced knowledge of GSuite.
Required
Skills and Abilities:
- Strong verbal and written communication skills. - Ability to stay organized and detail-oriented. - Capability to follow directives accurately.
Preferred
Skills and Abilities:
- Excellent phone etiquette. - Availability to work evenings and weekends. - Ability to work independently or collaboratively as part of a team.
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