Auction Returns & Support Specialist
Job in
Las Vegas, Clark County, Nevada, 89105, USA
Listed on 2026-08-22
Listing for:
Nellis Auction
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Nellis Auction in Las Vegas is seeking a customer support specialist to handle a high-volume Freshdesk queue, with outbound follow-ups on unresolved issues. You will apply policy consistently to returns, refunds, or account actions, where speed and accuracy directly affect outcomes.
The role uses defined SOPs, requires documenting every interaction, and updating the AI knowledge base. Requirements include 1–2 years in customer service;
English/Spanish bilingual is a plus; familiarity with Cargo,
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