Retail Sales Associate​/Customer Service

Overview Wellness Membership Advisor Love Wellness, Self-Care & Helping People? Join Our Team!

If you’re looking for a customer service and sales role where you can make a positive impact on clients every day, we’d love to meet you! We’re looking for upbeat, friendly, and motivated individuals to join our wellness-focused front desk team.

This is more than just a desk job — you’ll help create an amazing experience for every client who walks through our doors while working in a supportive, spa-like environment. Our studio offers a calm, welcoming atmosphere focused on wellness, relaxation, and creating a positive experience for both clients and staff.

We are specifically looking to fill the following shifts:

• Monday: 3:00 PM–9:00 PM
• Wednesday: 8:00 AM–3:00 PM
• Thursday: 8:00 AM–3:00 PM
• Friday: 3:00 PM–9:00 PM
• Saturday: 3:00 PM–9:00 PM

• FREE massage & facial services for employees
• Pay: $15–$16 per hour
  , depending on experience
• Monthly bonus opportunities based on performance
• Fun, positive, wellness-focused environment

• Follow our proven sales process to promote the Elements Wellness Program and build client loyalty
• Greet clients and create a welcoming, relaxing atmosphere
• Schedule appointments, answer phones, and process payments
• Deliver outstanding customer service and personalized experiences
• Turn client concerns into positive, solution-focused experiences
• Help maintain a clean, organized, spa-like environment

• Friendly, outgoing, and professional personality
• Someone who enjoys connecting with people and truly listening to clients’ needs
• Strong customer service and communication skills
• Ability to multitask and stay organized
• Reliable and dependable attendance
• Comfortable working both independently and as part of a team
• Availability to consistently work the schedule listed above

• Prior retail sales or membership sales experience preferred
• Customer service experience in a spa, salon, wellness, or hospitality setting is a plus
• Comfortable using scheduling and payment software systems
• Passion for wellness, self-care, and creating a positive environment for both clients and coworkers

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.