Client Services Representative

About the Opportunity Pride Staff has partnered with a industry-leading training facility to find a polished, professional, and reliable Client Services Representative (CSR). In this role, you will serve as the primary point of contact and brand ambassador for our client's state-of-the-art training center. You will work directly at the client’s site to deliver a top-tier hospitality and administrative experience for visiting guests, partners, and executive-level stakeholders.

As your recruiting partner, Pride Staff will guide you through the hiring process, connect you directly with key hiring managers, and advocate for your career growth—at no cost to you.

Key Responsibilities Client Support & Hospitality:
Serve as the main point of contact for client inquiries, service requests, and pre-training outreach. Warmly greet and check in all arriving clients and guests at the training center. Provide high-touch support to visiting participants, including high-level and executive stakeholders. Prepare and deliver hospitality items, schedules, and event badges to clients and partner locations (such as local hotels). Operations & Event Support:
Ensure classrooms and event spaces are set up properly with all required materials prior to sessions. Troubleshoot unexpected client or facility issues and coordinate swift, effective solutions. Support a dynamic, 24/7 training environment with variable scheduling needs. Administrative & Logistics Coordination:
Organize meetings and manage facility schedules using Microsoft Outlook and internal tools. Generate shipping labels and coordinate inbound/outbound shipments (e.g., Fed Ex). Track classroom inventory, draft purchase requisitions, and coordinate supply ordering. Serve as a seamless liaison between visiting clients and internal organizational departments. Work Schedule & Hours Status:
Part-time, Onsite Standard Days:
Monday, Wednesday, Friday, and Saturday (Schedule may vary slightly based on training schedules and business needs). Environment:
Fast-paced, professional client-facing training center environment. Candidate Qualifications

Minimum Qualifications

Education:

High school diploma or equivalent.

Location:

Due to nature of position you must have lived in Las Vegas for 2 years or more.

Experience:

Proven experience in customer service, administrative support, or hospitality. Technical

Skills:

Proficiency with Microsoft Office (Outlook, Teams, Excel) and a quick ability to learn new software. Communication:
Outstanding verbal and written communication skills with a consistently professional demeanor.

Soft Skills:

High attention to detail, strong organizational ability, and the utmost respect for confidential/sensitive information. Schedule Availability:
Willingness and flexibility to work weekends and variable shifts as needed.

Physical Requirements:

Ability to lift up to 50 lbs. Capability to stand, stoop, squat, climb stairs, and use step ladders. Comfort working in confined spaces and spending extended time on the phone.

Preferred Qualifications Associate degree or higher. Prior experience supporting C-suite or executive-level clients. Background in hotel concierge, travel, hospitality, or corporate event logistics. Familiarity with Apple products and iOS applications. Proven track record of proactive problem-solving and driving customer satisfaction. Why Work with Pride Staff? When you apply through Pride Staff, you aren't just submitting a resume to a job board—you are gaining a dedicated team of recruiting experts committed to helping you succeed.

Direct Access:
Bypass the resume black hole and get seen directly by decision-makers. Personalized Support:
Receive feedback, interview preparation, and guidance every step of the way. Confidentiality:
We protect your job search privacy while finding the right fit for your skills. About the Opportunity Pride Staff has partnered with a industry-leading training facility to find a polished, professional, and reliable Client Services Representative (CSR). In this role, you will serve as the primary point of contact and brand ambassador for our client's state-of-the-art training center. You will work directly at…