Spa Coordinator - Part Time; Paris LV

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission
: “Create the Extraordinary"
Our Vision
: “We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence.”
Our Values
: “Blaze the Trail, Together We Win, All-In on Service”

Responsible for maintaining the reception, spa facilities and retail areas while providing a positive and friendly attitude. Assist with scheduling, answering phones, spa attending, check-in and out of appointments while participating in genuine interactions that provide the highest level of guest service.

• Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members.
• Initiate and engage in conversations in a professional and friendly manner.
• The ability to work in a fast paced and multi-task-oriented environment while being able to work reception and spa host interchangeably in one shift.
• Be able to schedule appointments in a timely manner with accuracy both in person and over the phone.
• Demonstrate computer knowledge with proficiency in Microsoft Office programs including but not limited to Excel, Word, and Outlook.
• Handles the computer booking system and all cash handling procedures with accuracy and ease.
• Answer phones promptly and in a friendly way.
• Work well under pressure and ability to assist multiple guests at a time.
• Knowledge of all spa treatments, salon services, and retail items with the intent to suggest/sell service offerings to best tailor the client’s needs.
• The ability to suggest, sell, and provide detailed descriptions of spa services and retail items.
• Maintain par levels and stock items in the reception area and back spa when needed
• Ability to perform other tasks assigned by the Manager or Supervisor.

• Must be 18 years of age or older
• High school diploma or equivalent.
• 1-2 years reception desk/salon or spa experience and/or customer service experience preferred.
• Ability to work in a fast-paced environment while maintaining enthusiasm and excellent customer service skills.
• Ability to multi-task
• Must be detail-oriented, friendly, outgoing, and have excellent communication skills.
• Must be able to work well with others and as a team.