Principal UX Designer

United States

Full time

R

At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Cengage's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life.

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well‑being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work.

We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see  .

Cengage is seeking a Principal UX Designer to shape and elevate our web and digital experience through strong product thinking, design craft, and a focus on systems thinking and future-oriented experiences.

In this role, you will define Web experience and strategy across complex systems, bringing clarity to ambiguity and translating business and product needs into intuitive, scalable solutions. You will operate across strategy and execution, helping teams move from vision to high-quality outcomes.

You will partner closely with Marketing, Product and Engineering to influence priorities, guide decisions, and ensure what we build delivers meaningful value to our users and the business.

• Define and drive Web experience strategy across key product areas, shaping direction and guiding high-impact decisions

• Translate complex business, marketing and product requirements into clear, scalable, and forward-thinking user experiences

• Use data, research, and experimentation to inform decisions and continuously innovate and improve experiences

• Apply modern tools, including AI, to accelerate and reimagine how we design and build

• Lead end-to-end design work, from discovery through delivery, ensuring quality and cohesion across the experience

• Operate at both strategic and executional levels, contributing hands‑on design while guiding broader direction

• Influence cross-functional partners and leadership through clear communication, strong rationale, and thoughtful tradeoffs

• Experience building and scaling experimentation programs, including hypothesis development, success metrics definition, and A/B or multivariate testing frameworks

• 8+ years of experience in UX, Web Strategy, web and product design with deep expertise across UX, UI, and research

• Consistent track record of driving ground-breaking change in web or platform experiences

• Strong ability to influence cross‑functional partners and shape marketing, product, engineering, and business roadmaps through design leadership

• Strong portfolio demonstrating end‑to‑end web design work and measurable business impact

• Proficiency in demonstrating data, analytics, and user research to inform decisions and optimize outcomes

• Excellent communication and collaborator management skills, capable of influencing cross‑functional teams

• Experience with front‑end development (HTML, CSS, JavaScript) and strong collaboration with engineering teams

• Experience using innovative tools and workflows, including AI, to design, prototype, and build more efficiently

Cengage is committed to working with broad talent pools to attract and hire…