Learning Specialist

Compensation: Targeting $60K-$65K Base Salary, and eligible for bonus

Our Client is in search of a talented L&D Specialist to assist the Learning & Development department by facilitating various courses, reporting & tracking, and contributing to the design, development, and implementation of new courses.

• Facilitation: Deliver property-wide onboarding, systems, guest services, compliance, and department-specific training (both in-person and virtually).
• Content Development: Use the ADDIE model to design learning activities, guides, job aids, and multimedia handouts.
• Program & Logistics Management: Coordinate department programs (e.g., Tuition Reimbursement, ESL), host external vendors, and maintain training calendars, facilities, and records.
• Evaluation: Monitor training effectiveness via assessments and provide improvement recommendations.

• Experience: 2–4 years of training/facilitation or hotel/casino operations experience.
• Education: Bachelor’s degree in Business, Education, HR, or a related field (or equivalent blend of experience and education).
• Technical
  
  Skills:
  
  Proficiency with Learning Management Systems (LMS), training design software, and MS Office (Expert PowerPoint required).
• Core
  
  Skills:
  
  Strong grasp of adult learning principles, exceptional public speaking and written communication skills, and polished professional appearance.
• Eligibility: Must be 21+ years old.

• 5+ years of L&D experience.
• Extensive knowledge of luxury service standards.
• Experience with leadership training and multimedia content creation.
• Active L&D certifications or affiliations.

Client is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. They do not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.