Field Services Engineer

Hamilton Porter is a nationwide recruiting firm that helps growth stage companies find and hire full-time talent. We are actively partnered with a global manufacturing company with a headquarters in Las Vegas, NV that is looking to hire a Field Service Engineer
. This person will be responsible for keeping their electromechanical related products operating at a high performance level. Please read on for more details!

• Troubleshoot reported problems with existing products, consider potential solutions, communicate and follow up with engineering teams until resolved
• Partners with Electrical Engineers on changes to improve mechanical and electromechanical products by studying customer requirements; researching and testing manufacturing and assembly methods and materials; and soliciting observations from operators
• Create 2-D and 3-D designs to run simulations, analysis, and tests
• Discuss product integration details with OEM customers during product integration and lifecycle support
• Perform harness design while also analyzing design level problems
• Collaborate with various departments such as Quality, Production, Technical Support, Software, and more.

• Look at products with a mechanical engineering perspective. We manufacture devices that include motors, gears, and rollers to move and print on paper
• Experience using SOLIDWORKS to create 2-D and 3-D designs. SOLIDWORKS certification a plus
• Ability to measure and confirm part dimensions. Ability to use an OGP coordinate measurement machine is a plus
• Strong analytic and communication skills. Ability to write concise presentations/report of findings
• Ability and willingness to travel to domestic and overseas facilities (occasional)
• BS in Mechanical Engineering, Electrical Engineering, or related field
• 1+ years of experience in mechanical engineering, electronics, or related field
• Bonus Points for experience with USB protocols, thermal printers, or point of sale (POS) systems