Field Services Engineer

Hamilton Porter is a nationwide recruiting firm that is actively partnered with an electronics manufacturer in Las Vegas to help them find and hire their next Sustaining Enginee
r. This is a full-time, salaried role and has a Monday to Thursday work schedule. The Sustaining Engineer will be responsibly for keeping company products functioning in the field at a very high level. This is a great role for someone with a strong background working with electronic products or has a degree in Electrical Engineering
. Please read on for more details!

Responsibilities:

• Troubleshoot reported problems with existing products, consider potential solutions, communicate and follow up with engineering teams until resolved.
• Discuss communication methods and protocol details with OEM customers. (Various customer and company defined USB and serial protocols.)
• Create Test Applications to control and test our machines. (C/C++, Visual Studio, Assembly)
• Maintain and support company printer designs. (Cost reduction analysis, confirm / select alternate components, designer level problem analysis)
• Occasional opportunity to develop value-adding products, such as harnesses, bezels and interface conversion circuits and limited responsibility to investigate and prototype new ideas
• Read and understand circuit schematics and communication protocol documents

Experience:

• 0 - 3 years experience in electronics and/or software
• Knowledge of USB protocol structure a plus.
• Circuit design and PCB layout experience a plus. (we use Altium and PADs)
• Microprocessor based product/embedded software development experience a plus.
• Any Solid Works ability is a plus.
• BS in Electrical Engineering, Computer Engineering, or equivalent engineering degree.
• Currency handling, gaming industry or point of sale design experience is helpful.
• Competitive Annual Base Salary ($60,000 - $80,000)
• 401k Plan with company match
• Generous PTO, Sick Days, and paid Company Holidays