Lead Keno Agent

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

• Responsible for supporting the Keno Manager in the daily operations of the Keno department
• Assist in scheduling as needed.
• Verify, count and issue cash supply to writers with change and cash fills. Maintain accuracy of bank.
• Verify winning keno tickets and balls and pay according to established procedures. Maintain written records and documents of shift transactions, gaming regulations, personnel actions, etc.
• Communicate with and establish rapport with guests; resolve customer complaints or disputes.
• Maintain and operate games according to established rules and procedures to ensure integrity of games and protection of company assets.
• Maintain all equipment and proper inventory of supplies.
• Maintain lounge area cleanliness.
• Ensure compliance of all appropriate gaming regulations and established company policies and procedures.
• Possess knowledge of and be able to execute all keno writer’s duties and functions.
• Other duties as assigned by management.

• Must be 21 years of age.
• Possess thorough knowledge of keno operations and wagering
• Ability to operate various Keno computer software systems.
• Ability to utilize basic office equipment.
• Excellent communication and interpersonal skills including the ability to read, write and speak in English.
• Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.