Sportsbook Ticket Writer Paris LV

Job Description

William Hill U.S., America's leading sports book provider, has immediate openings at its sports book. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep on reading.

Reporting to the Sports book Manager, you will be the face of our retail operation. By providing a high level of customer service to both regulars and “novice bettors”, you will ensure everyone feels welcome at our sports book(s). As an expert in our menu of sports betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering.

• Full-time employees eligible for benefits after waiting period (medical, dental, vision, etc.)
• Flexible scheduling (nights, weekends, mornings, holidays, etc.)
• Advancement opportunities – come grow a career with us!

• Provide a top-tier level of customer service that encourages customers to come back repeatedly.
• Adhere to all rules and regulations set forth by the company and gaming control board.
• Become familiar with our betting options and be able to strike up conversations with customers regarding those options.
• Work to resolve customer disputes/complaints and, when necessary, escalate to direct supervisor.
• Be a positive team member and work collaboratively with other team members and the leadership team.
• Ensure all necessary paperwork/documentation is filled out to company policy and gaming control board standards.
• Perform other duties as assigned.

• Flexible availability.
• Basic computer knowledge (Email, MS Excel, internet, etc.).
• Minimum of 1 year of cash handling experience in a work setting.
• H.S. Diploma, GED, or equivalent preferred.
• 21+ years of age or older.
• Ability to pass a background check.
• Ability to obtain a gaming license from the Gaming Control Board and other jurisdictions if deemed necessary.
• High level of customer service.
• Ability to work a flexible schedule: nights, weekends, and some holidays is preferred.
• Present yourself in a professional manner.
• Strong communication skills, both written and verbal.
• Ability to do simple math.
• Understanding and responsibility to adhere to all compliance requirements set by the company and Gaming Control Board.

• Must be able to stand for extended periods of time.
• Must be able to lift, pull or push 25 lbs.

At Caesars Digital, we don’t just play the game—we set the standard. As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is blazing the trail in digital innovation, customer experience and industry excellence. We believe every Team Member should be treated like royalty because we are all Caesars.

This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers. From cutting-edge digital platforms including Caesars Sports book, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we’re building something extraordinary. And we want you to be part of it.

Explore our open roles and discover how you can help shape the future of gaming.

Join us. Blaze the Trail. Because at Caesars Digital, we are all Caesars.