Head of Department, Special Effects, Lighting, Audio & Projections – Mad Apple

*** Le poste étant situé aux États-Unis, la description de poste est disponible uniquement en anglais.***

*** As this position in based in the United States, the job description is available in English only.***

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Full‑Time Position

We are looking for our next Head of Department (“HOD”), Special Effects, Lighting, Audio & Projections to lead the department’s team at Mad Apple, reporting to the show’s Technical Director. The main objective of this role is to lead the team through operations, maintenance and other necessary special projects. While this HOD leads multiple disciplines, it is especially important for them to have advanced knowledge with Lighting systems, networking, programming, etc.

This position will oversee the crew when installing, maintaining and operating theater power and UPS systems, the network lighting and dimming system, computer consoles, as well as conventional, automated and projection systems and equipment in a safe and consistent manner.

As this role is crucial in maintaining systems and networks for the show, they will oversee all activities for the Audio team for installation, operation, troubleshooting and repair of systems and equipment. This show has a live band and this position will ensure all communication systems are ready for smooth show operations.

The ideal candidate for this position will have a team player mindset, effective communication and will be flexible. Should be comfortable and able to critically thinking and ability to make decisions in a fast‑paced environment.

• In collaboration with the Technical Director and Production Department Manager, manage the show’s department during performances, Artist training, rehearsals and maintenance;
• Complete various HR/administrative tasks for the department, such as, but not limited to, payroll, scheduling, onboarding, hiring, disciplinary actions, etc.;
• Work in close collaboration with the Band Leader, Band, Coaches and Act Captains;
• Champion all computer networks affecting show operations;
• Work with Technical Director and Production Department Manager on all budgets and forecasting of departmental needs, including inventory;
• Ensure all departmental‑related documentation is completed accurately and in a timely manner. Work with Department Manager to set the strategy and standards for proper documentation and train team on best practices;
• Inspect and maintain equipment, stage and backstage areas;
• Learn, program and run show tracks to ensure the safe and continued operation of the show, as needed;
• Coordinate, determine and oversee support for special projects, including the research, purchasing, construction and installation of new show elements, and other projects that include departmental elements or other needs that may fall within the department’s specialty, as directed;
  Maintain flexible schedule for such projects;
• Ensure team has a thorough knowledge of all department’s equipment specific to the production to operate equipment safely. Work with the Production Department Manager, Technical Director and Artistic team to establish and maintain training and backup plans to ensure continuity of performance operations of the department, as necessary;
• Assist other departments when necessary for cross‑departmental support;
  Communicate with teams when needed;
• Adhere to and promote all Occupational Safety and Health Administration (OSHA) regulations as they pertain to the safe operation of all elements related to the show; participate in all required health and safety classes and emergency rescue procedure training;
• Contribute to a safe and positive working environment at all times by adhering to and following all Cirque du Soleil Entertainment Group standards, values, policies and regulations pertaining to safety using equipment and established working methods;
• Ensure all Health and Safety training records are current and recorded properly, also assist in crew schedule to allow for training as required by the Technical Director;
• Complete all other job‑related…