Casino Executive Host

Overview

Adjacent to the Las Vegas Convention Center and just one block from the world-famous Las Vegas Strip, the Westgate Las Vegas Resort & Casino offers a fun, challenging and rewarding work atmosphere. Help create remarkable guest experiences at a world-class resort with a lively casino, the world’s largest Race & Sports Book, a variety of restaurants, nightlife, and live entertainment, plus an onsite Las Vegas Monorail station for easy access to the Strip.

As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll join a team committed to excellence and creating unforgettable vacation experiences and supporting career growth across 60+ resorts.

Job Description

General Summary Of Duties:

A Customer Development Executive increases gaming revenue by developing new customers while maintaining loyalty of the established customer base, increasing visitation to the property and bringing new casino business to the Westgate Las Vegas Resort & Casino.

• Actively seeks new players through external networking and following through with “leads.” Maintains close ties with targeted guests through personal contact by phone and in person.
• Greets guests and participates in all special events and promotions. Uses sound judgment and makes decisions in accordance with established reinvestment guidelines.
• Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with the highest levels of integrity and honesty.
• Produces a theoretical win based on specific criteria established by management.

Role and Responsibilities: (Includes but is not limited to the following)

Identify and solicit new players to the Westgate Las Vegas Resort & Casino

• Coordinates and customizes guest visits
• Provide complimentary to guests based on play
• Supports and promotes all special events and promotions
• Create off-site player development events to attract new players
• Create on-site events to attract new play and create additional visit of established players
• Meets established monthly revenue quotas for business of existing database
• Performs other duties as assigned

Performance Requirements: (Knowledge, skills and abilities)

• Available to work any shift, including unscheduled times due to client activity.
• Present a well-groomed, professional appearance and have a proven track record of providing excellent customer service.
• Knowledge of the AS400 casino rating system and LMS hotel reservation system is a plus.
• Good working knowledge of Microsoft Office programs.
• Must be able to travel.

Qualifications

Experience Requirements

Must possess excellent interpersonal, communication, team-building and problem-solving skills.

Education Requirements

Business Degree in Marketing, Business or Hotel is preferred.

Additional Information

Westgate Resorts is an Equal Employment Opportunity employer
. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email W with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.