Sportsbook Mutuel Clerk - Mandalay Bay
Listed on 2026-03-10
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Entertainment & Gaming
Customer Service Rep, Casino
Las Vegas, Nevada
THE JOB:As an on call Sports book Mutuel Clerk, you’ll play a key role in creating an exciting and seamless experience for our guests. From assisting with wagers to accurately handling transactions, your attention to detail and friendly service will help set the tone for a fun and energetic environment. With your strong collaboration skills and guest‑centric mindset, you will help ensure the smooth operation of the sports book.
THE STARTING RATE:$17
THE DAY-TO-DAY:Write, verify, and make payments on tickets for race and sports wagers in accordance with department policy and procedures and ensure compliance to applicable jurisdictional gaming statues and regulations
Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary
Stock Race & Sports book Writer/Cashier's stations with adequate supplies; keep all stations neat and clean
Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs
Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures
Explain wagering rules, including betting lines and odds, and procedures to guests
Create and enter player tracking cards
Ensure the protection of customer’s rewards and adherence to credit lines
Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity
Must be a minimum of 21 years of age
High School Diploma, or GED
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
JOB DESCRIPTION:
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