Slots Attendant

The Role

Slot Attendant is responsible for providing the highest level of guest service, including assisting guests with player accounts and jackpots.

• Provides highest level of customer service
• Actively communicates, explains and promotes the players club program to all guests
• Enrolls new members into players club program
• Assists guests with accounts, point redemption and other questions to ensure a favorable gaming experience
• Verifies payoff of hand pays and jackpots; resets slot machines after payoff; minimal machine maintenance
• Recommends company shows, restaurants, and attractions to guests and stays current on Company news and events to answer guests’ questions
• Ensures all slot operations are in compliance with Title 31 and Nevada gaming controls
• Establishes and maintains a professional relationship with new and repeat guests

• Excellent Customer Service experience
• Previous slot experience preferred

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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