Model​/Pool Dice Dealer

Overview

Deal assigned game(s) accurately and productively. Offer exceptional customer service to all guests. Maintain detailed knowledge of property events. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).

• Maintain a thorough understanding of and execute the rules, procedures, and dealer policies for each game dealt.
• Deal assigned games accurately and productively, including Craps and Blackjack.
• Maintain a detailed knowledge of upcoming casino events and property events.
• Communicate with guests, supervisors, and managers: greet and interact with guests in a professional, welcoming, and attentive manner; continually share pertinent gaming and employee information with the Casino Floor Supervisor, Team Lead, Casino Manager, and/or the Casino Shift Manager.
• Ensure all laws, regulations, MICS, and company/departmental policies are followed on assigned game.
• Identify cheating techniques on assigned game in a timely fashion to preserve integrity of the games.
• Issue/redeem markers to credit customers per MICS and SOPs with assistance from the Casino Floor Supervisor.
• Ensure all equipment on assigned game is in proper working order (e.g., cards, shufflers, progressive sensors) and report problems to the Casino Floor Supervisor.
• Maintain equipment in assigned section and ensure that all items are in proper working order.
• Deal games inside the casino and outdoors by the pool area during Pool Season.
• Work varied shifts, including weekends and holidays.
• Perform other reasonable duties and responsibilities as requested.

• Must be 21 or older and able to obtain Nevada Gaming Registration.
• Thorough knowledge of at least one table game:
  Craps, Roulette, Baccarat, or Blackjack.
• Basic mathematical skills: ability to add, subtract, multiply, and divide as required by the position.
• Must be able to work in outdoor conditions with extreme heat above 100°F for periods of more than one hour.
• Must be able to deal games productively and accurately.
• Excellent interpersonal skills and effective communication in English (written and oral).
• Ability to maintain a professional and welcoming atmosphere aligned with company core values.

• Position is tipped.