Brooklyn Bowl Las Vegas - VIP Host

Job Summary

One of the most incredible places on earth," according to Rolling Stone Magazine, and ranked the number one music venue in New York City three years in a row by Zagat, Brooklyn Bowl redefines the destination entertainment experience. The Las Vegas location thrills its guests with its 2,000 plus person performance area, rockin' comfort food by world renowned Bromberg Bros. Blue Ribbon Restaurants, and 32 lanes of bowling which provide the best seat in the house to experience it all.

The multidimensional 77,000 sq. foot venue is one of the largest in America and offers programming throughout the day and night. From all ages Family Bowl and watching sports during the day, to nightly live performances and a nightclub that goes into the after-hours. Wearing its homegrown values on its sleeve, Brooklyn Bowl is committed to locally made products, environmental sustainability, and boasts an unprecedented combination of top-flight music, bowling, beer, and food.

Brooklyn Bowl Las Vegas is looking for a passionate VIP Host with a great attitude! They will be responsible for the VIP guests from inquiry to experience fulfillment. The VIP Host, reporting to the VIP Lead, will work closely with the General Manager, Operations Lead and Event Sales Team. They must show enthusiasm and motivation to sell, maintain store standards and communicate with the team.

• Sell VIP Upgrades such as:
  Premium Seats, Priority Entry & various premium upgrade products to concert patrons on nights of shows
• VIP Hosts will handle the sale from inquiry, payment processing, to experience fulfillment. VIP
• Supervisors will train and manage team members through these processes
• Check In, escort, and anticipate VIP Client needs throughout their venue visit to ensure guest satisfaction
• Give proper recognition to Foundation Members, Industry Executives and VIP clients to instill appreciation for their membership and patronage
• Build strong relationships with Foundation Room members and VIP clients
• Coordinate operations on night of shows with VIP Supervisors and Leads to ensure premium experiences are delivered
• Execute nightly VIP setup to include check In, VIP seating areas, VIP tabletop personalization and VIP area signage as needed
• Maintain exemplary and professional grooming standards and an articulate vocabulary with the ability to adapt and socialize with current audiences
• Required to occasionally work Special Events that are scheduled throughout the venue

• High School Diploma or equivalent
• Working knowledge of high-end restaurant operations and/or VIP Night club operations and high-end guest relations
• Experience in selling to high-end, VIP clients
• Ability to diffuse possibly volatile situations with tact and diplomacy
• Exemplary attention to detail, outgoing personality, sense of teamwork and ability to execute programs
• Skills in problem solving, handling multiple tasks, with strong verbal, organizational, and interpersonal communication skills
• Must be flexible to work extended hours due to business requirements including late nights, weekends, and holidays
• Working Environment/Physical Demands
• Working environment is fast-paced
• Position requires extended periods of prolonged standing and working on your feet
• Must be able to lift or move up to 25 lbs using proper lifting techniques

Hourly pay and incentives will be commensurate with experience.

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Brooklyn Bowl strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We also afford equal…