Floor Supervisor Table Games

• Observe all games, players and dealers to ensure accuracy of game and game protection
• Supervise the delivery and measurement of guest service consistent with the company’s core service standards and brand attributes
• Verify all bankrolls from previous shifts to ensure accuracy
• Monitor games and maintain appropriate game pace
• Provide the utmost in customer service by answering questions, resolving disputes and filling requests
• Assist in training and evaluating subordinate employees in a fair and equitable manner
• Accurately track player actions by noting buy-ins, length of play, win/loss and average bet
• Operate all games in accordance with all gaming laws, Title 31 and company policies
• Verify the accuracy of all documents signed and ensure all procedures are accurately followed
• Communicate all pertinent information to management in a timely and responsible manner
• Maintain proper bankroll levels to accommodate existing or anticipated play
• Notify management immediately of any unusual gaming activity
• Monitor guest flow and notify management when adjustments to open table games are needed
• Create a work environment which promotes teamwork, recognition, mutual respect and employee satisfaction
• Perform all duties as deemed necessary for the success of the department

• At least one year supervisory experience or two years experience dealing multiple games required
• Knowledge and ability to deal assigned game necessary
• Ability to input and extract player information into the casino computer systems a must
• Must have or be able to obtain a Gaming Registration
• Professional appearance and demeanor a must

Equal Opportunity Employer
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