Tour Receptionist - $16.50​/hr + Benefits

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day.

Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

The Sales Support Associate (Tour Receptionist/Sales Admin) is to ensure that the Resort Tour Reception, Gifting, Kids Club, Sales F&B, and Sales Receptionist job functions are performed in a professional and organized manner while providing a quality experience for our guests.

• Performs all elements of the check-in and departure process for the designated sales and marketing department
• Achieves personal and departmental written objectives by the Manager of Sales & Marketing Services
• Ensures check-in accuracy by verifying marketing qualifications for proper tour assignments
• Prepare and distribute all departmental reporting upon management’s approval
• Executes the gifting process for the designated sales and marketing areas

• Excellent computer and telephone skills.
• Proficient in the use of the Internet, MS Word, PowerPoint, and Excel.
• Strong commitment and execution of customer service skills.
• Able to prioritize, organize, and delegate assignments with ease.
• Strong work ethic.
• Excellent verbal and written communication skills are essential for success.
• Possesses well-developed judgment, interpersonal, and communication skills.
• Attention to detail and analytical as well as creative approach to tasks.
• Participates in proactive team efforts to achieve departmental and company goals.
• Carries out any reasonable request by management.

• Weekends required. Days off are in the week, and most holidays required to work (all except Thanksgiving or Christmas - we will be closed and those are paid holidays)
• Day shift availability for any shift between the hours of 7:30am-6pm. We are looking for someone with open availability and flexibility.

• Rewards & Recognition Programs
• Comprehensive Medical, Dental, and Vision
• 401K Match
• Team Member Travel Perks and Discounts
• Tuition Assistance
• Referral Compensation Program

#INDSA2 #ZRSA2

Preferred

• Front Office
• General Office Software
• Customer Service
• Other - describe in Notes

Preferred

• Functional Expert:
  Considered a thought leader on a subject
• Team Player:
  Works well as a member of a group
• Enthusiastic:
  Shows intense and eager enjoyment and interest
• Detail Oriented:
  Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated:
  Devoted to a task or purpose with loyalty or integrity

Preferred

• Flexibility:
  Inspired to perform well when granted the ability to set your own schedule and goals
• Ability to Make an Impact:
  Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer
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