Slot Technician II

At Arizona Charlie's, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.

Job Description

Summary:

Summary:

As a Slot Technician, you play a critical role in ensuring the smooth operation of our gaming floor. You are responsible for the repair, maintenance, and troubleshooting of all slot machines, slot systems, and related equipment, directly contributing to the overall guest experience and operational efficiency. Your commitment to following established procedures, safety protocols, and company policies helps maintain a secure and reliable gaming environment, reinforcing the integrity and success of our operations.

Job Description:

Essential Functions and Responsibilities Provide timely and courteous guest service consistent with the company's guest service culture

Responsible for the repair and maintenance of slot machines, slot systems, and slot signage

Perform slot conversions, floor projects, and other assignments as requested

Walk the casino floor to ensure all slot machines and bill validators are operational; perform light maintenance including signage and bulb replacement

Coordinate and execute the breakdown, relocation, and reinstallation of slot machines and stands

Participate in a preventative maintenance program for slot machines and related equipment

Maintain an organized and clean slot repair shop Promote positive guest relations through professional, efficient service

Communicate effectively and maintain positive working relationships with team members and management

Report disputes and unusual guest activity to management

Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position

Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards

Perform other duties as assigned

Qualifications3 years of slot technical experience in a casino environment

Experience with troubleshooting and maintaining CDS data communications systems preferred; equivalent experience with related systems considered

Strong knowledge of gaming equipment repair and ability to work with minimal supervision

Ability to follow instructions and complete tasks accurately in a fast-paced environment

Strong communication skills and willingness to work as part of a team Committed to fostering a respectful, inclusive, and safety-conscious work environment

Ability to access and input information using a moderately complex computer system

Requirements

At least 21 years of ageHigh School Diploma or equivalent preferred

Ability to effectively communicate in English, both written and verbal

Obtain and maintain all work cards as required by the company

Verify right to work in the United States Work Cards Nevada Gaming Registration

Physical Requirements Regularly push/pull up to 400lbs.

Frequently lift and/or carry up to 50lbs. at floor, knee, waist, and chest levels

Frequently Squat, kneel, reach, bend, twist

Regularly sit and work at a desk or computer

Frequently standing and walking

Ability to communicate using in-person speech, radios, and telephone

Ability to hear, understand, and distinguish speech and/or other sound in person

Ability to distinguish between shades of color

Ability to tools or equipment requiring a high degree of dexterity

Work Environment Potential Conditions Indoor Smoky Noisy Bright  flashing lights

Extreme hot cold temperatures

Slippery surfaces

Exposure to dust, fumes and/or gases

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required…