Executive Casino Host - Asian Marketing (Flamingo Las Vegas

Executive Casino Host of Asian Marketing

The Executive Casino Host of Asian Marketing is responsible for ensuring that Caesars Entertainment casino guests enjoy a favorable gaming and leisure experience, authorizing complementarities in accordance with guidelines and acting on behalf of premium, casino guests to secure reservations, tickets, transportation and other items casino guests may require.

• Lead the organization with integrity, ensuring compliance with all applicable laws, regulations, and company policies.
• Identify and mitigate compliance risks while fostering a culture of ethics, accountability, and open reporting.
• Communicate key information to host staff, assist with problem resolution and credit decisions, and authorize airfare reimbursements beyond host limits.
• Develop and maintain relationships with high-value casino guests through personalized service, telemarketing, and active prospecting for new business.
• Analyze slot and table game activity, evaluate casino credit, and make complimentary and credit decisions within established guidelines.
• Provide exceptional guest service by arranging travel, reservations, event participation, and on-property experiences.
• Resolve customer billing and credit disputes and support collections efforts as needed.
• Partner with casino operations to identify, recruit, and retain new and existing casino customers.
• Participate in casino marketing promotions and special events while ensuring outstanding guest experiences.
• Authorize casino credit up to $50,000 and airfare reimbursement up to $5,000 in accordance with company guidelines.
• Serve as a brand ambassador for Caesars Entertainment and support host staff with customer issue resolution.

• Required to speak Mandarin fluently
• Minimum 3-5 years of casino host experience required.
• Bachelor's degree preferred; high school diploma or equivalent required.
• Strong computer proficiency and familiarity with casino management systems.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as business needs dictate.
• Ability to effectively balance time between casino floor presence and guest outreach through telemarketing.
• Excellent communication, interpersonal, and telephone etiquette skills, with a professional, friendly, and outgoing demeanor.
• Strong organizational skills with the ability to self-motivate and manage multiple priorities.
• High level of accuracy, attention to detail, and sound judgment.
• Comprehensive knowledge of casino operations, including table games, slots, theoretical and actual win, and comp evaluation practices.
• Proven ability to analyze player activity and build lasting customer relationships.
• Must be able to obtain and maintain a valid Nevada Gaming License and Alcohol Awareness Card.
• Ability to work effectively in a fast-paced, high-volume environment.
• Frequent telephone communication and multitasking in a busy guest-facing setting.
• Requires prolonged periods of walking and standing throughout the shift.
• Must be able to lift and carry up to 25 pounds.
• Maintain a polished, professional appearance and adhere to established grooming and personal hygiene standards.

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names.

We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day.

Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #We Are Caesars ". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

• Job Identification 88118
• Job Category Sales and Marketing
• Job Schedule Full time
• Locations Flamingo Las Vegas (On-site)